
These terms govern the relationship between Planzaa ("Platform") and the Architect / Design Partner ("Partner").
By onboarding with Planzaa, the Partner agrees to the following:
Planzaa acts as a client acquisition, coordination, and payment facilitation platform.
The Partner is engaged to provide architectural and design services directly to customers assigned by Planzaa.
Planzaa does not guarantee a fixed number of projects.
The Partner agrees to deliver design services strictly as per:
The Partner is responsible only for design deliverables, not construction execution, unless separately agreed.
Planzaa charges a platform facilitation fee for each confirmed project.
Platform Fee Structure:
The platform fee covers:
All customer payments are collected by Planzaa.
Planzaa deducts the applicable platform fee.
The remaining amount is released to the Partner as per the agreed milestone schedule.
Payments are typically released within 3–5 working days after milestone approval.
Partners must not bypass Planzaa by:
Any bypass may result in:
All official communication with clients must happen via Planzaa-approved channels.
The Partner must respond to client queries within reasonable timelines.
Professional conduct is mandatory at all times.
The Partner agrees to provide the number of revisions included in the package.
Any additional work outside scope must be approved by Planzaa before execution.
Unauthorized scope expansion will not be compensated.
The Partner must ensure:
Repeated quality issues may lead to suspension or removal.
Refund decisions are managed by Planzaa.
If a refund is issued due to Partner negligence, Planzaa reserves the right to recover the amount from the Partner's payout.
Genuine client dissatisfaction will be handled fairly by both parties.
The Partner is an independent professional, not an employee of Planzaa.
The Partner is responsible for:
Either party may terminate the association with written notice.
Planzaa may suspend or terminate immediately in case of:
All client data, pricing, and platform processes must be treated as confidential and not shared outside the platform.
Planzaa reserves the right to update these terms with prior notice.
Continued use of the platform implies acceptance of updated terms.
By onboarding with Planzaa, the Partner confirms they have read, understood, and agreed to these terms.